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Privacy Policy for bd bajiee Account Holders

We collect account details, wallet information and device data when you open an account, place a bet or contact support. This policy explains what we gather, how we use it, and your rights to request changes or deletion.

Account & wallet dataDevice & session logsSupport messagesCookie preferencesDeletion requests
bd bajiee Privacy Policy for bd bajiee Account Holders

Privacy Questions & Data Requests

If you want to see what data we hold, correct a mistake in your profile, or ask us to delete your account and personal records, reach out through any of these channels. Include your registered mobile number so we can verify ownership before making changes.

Live Chat Open the chat widget in the lobby footer and choose the Privacy topic from the dropdown. An agent will ask for your mobile number, then pull up your account to handle correction or deletion requests on the spot.
Email Support Send your request to the support email listed in the Contact page, with your registered mobile number in the subject line. We reply within one business day and complete data-export or deletion requests within five business days.
Help Centre The Privacy & Data section in our help centre lists the exact fields we collect, how long we keep each category, and a step-by-step guide to downloading your account history as a CSV file from the profile menu.

How We Protect Your Information

Your password is hashed with bcrypt before storage so even our own database administrators cannot reverse it. Wallet numbers appear masked in your transaction history—only the last four digits show—and the full number lives in an encrypted field accessible only to the payment-reconciliation script. Session cookies expire after thirty minutes of inactivity, forcing a fresh OTP login. We run quarterly penetration tests and patch any flagged vulnerability within forty-eight hours.

Encrypted Wallet Data

bKash, Nagad and Rocket account numbers are stored in AES-256 encrypted columns. The decryption key rotates every ninety days and lives in a separate credential vault, not in the application config file.

Cookie Controls

Session cookies keep you logged in; preference cookies remember your language and odds format. You can reject analytics cookies in the banner that appears on your first visit without losing lobby access or wallet functions.

Data Retention Limits

Login logs and game-round details older than two years are archived to cold storage. Closed accounts and their personal data are anonymised after ninety days unless a transaction dispute or regulatory audit requires us to keep the records longer.

Your Access Rights

You can download a copy of your account data as a JSON file from the profile settings page. To request corrections or full deletion, contact support with your registered mobile number; we verify ownership via OTP before processing the change.

Privacy Policy Questions

We collect your mobile number, a password you create, and the wallet type—bKash, Nagad or Rocket—you plan to use for deposits. Your mobile number becomes your account ID and receives the OTP for each login.

Yes. Go to profile settings, scroll to Data & Privacy, and click Download My Data. We generate a JSON file with your registration details, transaction history, support tickets and session logs within a few seconds.

We retain deposit, withdrawal and bet records for seven years to meet financial audit requirements. After that, records are archived with personal identifiers removed, keeping only anonymised transaction IDs and amounts for statistical reporting.

We share your bKash, Nagad or Rocket number only with the payment processor that clears your transaction. We do not sell wallet details to advertisers or data brokers, and we mask the number in your transaction history so only the last four digits appear.

Contact support via live chat or email with your registered mobile number. We send an OTP to confirm ownership, then close your account and anonymise personal records within five business days. Transaction logs required for audits stay archived but are no longer linked to your identity.

Session cookies keep you logged in for thirty minutes; preference cookies remember language and odds format; analytics cookies track which game tiles are clicked most often. You can reject analytics cookies in the banner without losing access to the lobby or wallet.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.